Terms of Service

When making a purchase online our customer agrees to the following:

• Shipping charges should be paid by customer.
• In accordance with state law, shipping within the State of California will be charged 8.75% sales tax applied to the total amount of the order. Tax exempt entities within the State of California must provide appropriate documentation to alkitab.com. Upon receipt the sales tax will be deducted from the total order. Contact us for more information.
• Customer authorizes Dar al Kitab al Arabi usa to charge the recorded credit card for the total amount of the product purchased and related shipping and processing charges.
• Returns are not accepted after 20 days from the purchase date, nor do we accept damaged products. DVDs, CDs, and Tapes should be in their unopened plastic wrap. Shipping charges are not refundable both ways unless alkitab.com sent the wrong order. Contact us for directions before returning products.
• Damaged products from mishandling during shipping is not customer’s responsiblity. If customer received damaged products, customer should immediately contact alkitab.com for directions and preserve the cartons with which the products were shipped.
• If customer chooses to pay by check, shipment will be made upon receipt and clearance of payment. Check should be made payable to Dar al Kitab al Arabi usa.
• International shipments are made only for orders $25 or more.

Shipping Charges

• Ground and express shipping are normally via Federal Express.
• Shipping rates are based on Shipper's rate from our California location to your location (zip code)
• One flat fee for each shipment is charged based on the shipper's flat fee.
• Additional fees are charged to cover shipper's per lb. charges, delivery surcharges, shipping insurance and extra packing materials, based on the weight and value of the item(s).

International Shipping
• Charges calculated when an order is placed are estimated.
• When possible, we use USPS Priority Flat Rate Box shipping.
• If the item(s) are too large &/or heavy, shipment will be made via USPS International Air.
• Actual calculations will be computed when preparing the shipment, and accurate figures are to be relayed to the customer if requested. If shipping is over-calculated on the order, customer will not be charged the excess.

APO and FPO
• Ground Shipping for APO and FPO is via USPS Media Mail, unless otherwise requested. This method will take longer than the normal 1-5 days ground, based on the location.

Prisons and Related Institutions
• Shipments are subject to the institution's requirements and restrictions.
• Ground Shipping is via USPS Media Mail, unless otherwise requested. This method will take longer than the normal 1-5 days ground, based on the location.

Dar Al Kitab Al Arabi hopes you had a pleasant shopping experience!